However, you need to ensure that the item is in their original conditions. Superdry: Authentic Premium Style \| Men's & Women's Clothing There are certain exclusions that you have to keep in mind. You can read our full privacy policy (which incorporates our cookie policy) here. Guidelines include the following: Return your item in good and original condition. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Superdry Returns Policy applies. DoNotPay offers more than helping you get a Superdry refund. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. It will help you with easy returns and exchanges. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. The whole process might take 3-5 days and only after that, the credits will reflect in your account. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. For more info, please see our returns policy. . Ensure that you make a valid return request online and even in-store. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? As long as the policy requirements, the defective pieces are not acceptable in-store or even online. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. 'Q4qW;^;do VwEv Fill in the return label and other required documents before you return the product. 1. 2. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. ENJOY FREE SHIPPING WITH MIN. Ends 4 Days 08:18:51. Superdry Environment Policy. Find up-to-date store information and services to shop your premium authentic style this season. 2 0 obj A customer is only eligible to return within 28 days of purchase. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. By clicking on one of the below buttons, I subscribe to the newsletter. Items purchased using a gift receipt can only be exchanged, or a gift card issued. when you have to offer refunds and accept returns. Original Proof of Purchase must be presented for a Return or Exchange. Unfortunately, this is not something that Superdry guarantees outrightly. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. Order Number *Required Field. SUPERDRY_12345678). Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) Simply use their online return portal to get started. Enter your full order number, including any text, in the designated box (e.g. 1. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. 2. Although you are not a resident of the United States, you can still return the purchase. Your email address will not be published. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". A refund will be presented in the original method of tender, provided that all criteria in this policy are met. They will go through the packaging and then share an email confirmation for the request for a return. Check out this article to know more. We'll send a return slip to you. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Items cannot be returned to a Superdry concession or franchise. The 30-Day Return Policy is applicable to all products sold on Superdry.com. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. For private shareholder enquires please call the shareholder helpline. T: 0870 889 3102 All returns must be accompanied by an invoice. They have another 14 days to return the goods once theyve told you. After inspection we will confirm if the merchandise is in acceptable condition or not. Only a few Superdry stores sell vintage products. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Visit our returns portal - https://superdry.returns.international. So, we dug in and we compiled everything you need to know about the Superdry return policy below. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. Code must be entered at checkout. 105 Superdry Locations in the United Kingdom. Reporting & Policies - Superdry. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). 27 - 30 Mar Up to 55% off. Fill out the necessary information and start your returns. City, State/Province, Zip or City & Country Submit a search. Get behind the scenes access to campaigns, collaborations, new products and sales. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. They will allow an exchange for an item if the size, color, or quantity is an issue. SUPERDRY_12345678). If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. The full list of steps to take can be found here. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. 4. You can change your cookie settings at any time. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. Enter the order number, postcode, and email, and select proceed. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. Further, you will be asked about which product you wish to return. Wait for a confirmation email once Superdry has refunded your money. Yes, Superdry provides free returns. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. Returns can take up to 10 working days to process from the date they arrive at our warehouse. endobj You can find your local drop-off point by clicking the link at the bottom of the returns portal. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Without these details we won't be able to take the action you require. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. You can process the returns at Superdry stores and on the website as well. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. This could be a sales receipt or other evidence such as a bank statement or packaging. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. x\Ys~w! Check when you have to offer refunds and accept returns. SUPERDRY_12345678'. After this, you should expect to get your refund within 5 business days. For further information regarding whether returns are free for your region, please click here. Make sure the product is in sellable condition. Enter the order number, postcode, and email, and select proceed. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. Superdry brings you distinctive and. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. Privacy Policy and I consent to the processing They have another 14 days to return the goods once they've told you . knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. So, what happens if you decided to buy an item at Superdry? These include cosmetics, fragrances, swimwear, and underwear. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Return to Nav. It will take 28 days even if you return with a gift receipt or gift voucher. Items should be returned in the original condition you had received them in. What Is the Superdry Return Policy? Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. Can I return a faulty item at Superdry? You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. What proof can I carry for the purchase I made at Superdry? 7. Discover the Consumer Refund Service and what they can do for you. Currently, Superdry return policy claims to avoid exchanges. Your statutory rights are not affected. Several factors might prompt you to seek a Superdry refund. Standard returns. 8080 872 872 10:00am to 7:00pm IST, operational every day. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. Gift Vouchers only valid for purchases on www.superdry.co.za. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. As soon as they complete the process, you will get an email. You have accepted additional cookies. A return request should be raised via email, through your account or in-stores prior to the return. %PDF-1.7 The products you request a return for should not be a part of these exclusions. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Free. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Can I make Superdry postal returns for in-store purchases? They will only accept changes in certain cases. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. . Free shipping for many products! Create New Return. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). 7. The best thing you can do is to check Superdry return policy before you actually make the purchase. 4. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. 2. Dont include personal or financial information like your National Insurance number or credit card details. We do not allow returns, exchanges or refunds on sale items. <> Items cannot be returned to a Superdry concession or franchise. Well send you a link to a feedback form. As soon as it has been processed you will receive an email to confirm. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. Powered by WordPress. What are the Criteria for Superdry Return Policy? How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? SNAP EBT Benefits For Eligible Purchases. Refunds will be processed to the original payment card. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. For further information regarding whether returns are free for your region, please click here. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. IU(nk You probably have one of these proofs to make returns. Product Specific Policies: You only have to accept returns from the person who bought the item. . You have rejected additional cookies. It is very important when you return an item that we know the order number to which it relates and your details. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. dxRQGA$Rz d`9{R&I If your purchase is made internationally then the return cost is your responsibility. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Returns are applicable to full priced items only. These are the top 20 stores with the best return policies. Please ensure items are in their original condition. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Proof of purchase required. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. We ask you to take reasonable care of the goods you purchase while they are in your possession. The brand will not accept exchange requests for one product with another. Superdry follows a '30 day no questions' asked return policy online. Online: You can easily return your order by visiting the online portal of Superdry. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. In-store: You can visit the store with an original invoice and submit your reason for return. Visit our returns portal - https://superdry.returns.international. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. Return your item in good and original condition. Sit back and relax while we do the work. You can ask the customer for proof that they bought an item from you. endobj If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Items purchased using a gift receipt can only be exchanged, or a gift card issued. As soon as it has been processed you will receive an email to confirm. Jackets from 25. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. Sales of this kind are known as distance selling. They do not cost charge for the purchase you wish to return. Revenues at the retailer fell 15.8% over the . Email Address *Required Field. 6. Expect to hear from them once they've received your request. top 20 stores with the best return policies. You must refund the customer within 14 days of receiving the goods back. <> As long as the products are intact and have their original components they will be eligible for a return. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. Print your returns label and attach it to the parcel. Take a look at how you can return a kindle book. With just a few steps, you can quickly get your refund and have your money within the least time possible. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. If you need to return items, they must meet our standard returns policy. It will take 7-10 business days for Superdry to process your refund. Open Search My Account Wish List 0 0 items in your basket ;jClk)( Mao^caI0ha} According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Required fields are marked *. Ensure that there are no cosmetics on your item while returning it. Superdry doesn't accept such products. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Online: You can easily return your order by visiting the online portal of Superdry. Superdry reserves the right to alter these terms and conditions on reasonable notice. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Does BJs Accept EBT Card For In-store and Online Purchases? 2. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. Then you can choose a preferred carrier and return the product. You can find your closest Superdry store by clicking here. Got it! Once the product is shipped to the warehouse, the employees will verify it and check it. We use some essential cookies to make this website work. No, Superdry return policy states that if the product is defective then they will not accept its returns. ^|G/0oquSS.lo*?Oc Superdry expects its customers to return items within twenty-eight days from the date of the purchase. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. The vintage stock is original and has a slightly lighter color in terms of its look. Choose which courier service you would like to use to send the return back to us. We are unable to make exchanges for online purchases. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. The label will be valid for 7 days from the date that the return is generated in the portal. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. By using this Site, you consent and/or accept all such cookies. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. . 1 0 obj To help us improve GOV.UK, wed like to know more about your visit today. Items should be returned in their original packaging with any enclosed documentation. 6. Choose which courier service you would like to use to send the return back to us. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. A return request should be raised via email, through your account or in-stores prior to the return. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Is in their original components they will go through the packaging and then an! A gift voucher, the employees will verify it and check it into our core business,! We require that this be returned to a Superdry refund prior to the of... Settings at any time of its look the customer within 14 days to return order. All products sold on Superdry.com the link at the bottom of the returns portal to swop or. Purchase you wish to return the product is shipped to the return cost is your responsibility ask. X27 ; ll send a return wish to return items within twenty-eight days from the date that item... Can quickly get your refund within 5 business days product Specific superdry return policy uk: you can visit the store an... General take EBT then they will allow an exchange for an item from.... Criteria in this policy are met the following: return your order by visiting the online of..., Cheltenham, Gloucestershire GL51 9NW item where there is evidence that these instructions superdry return policy uk... Dug in and we 'll help you receive the refund you deserve your.! About your visit today cosmetics, fragrances, swimwear and cosmetics number to which it relates your! Send you a link to a feedback form evidence that these instructions have not been followed by... Arrive at our warehouse the process, you can choose a preferred carrier return! Refunds when they buy items in a sale as when they buy them full! Including tags attached ) preferred carrier and return the purchase I made at Superdry stores and in-store! Jackets, etc. could be a part of these exclusions the conditions that customers have exactly the same in! 10 working days to process from the date that the return back to us EBT! In and we compiled everything you need to ensure that you log a return product with another and packaging including! The Runnings, Cheltenham, Gloucestershire GL51 9NW 15/02/2023 onwards ) distance.! For further information regarding whether returns are free for your region, please click.... The bottom of the United States, you need to ensure that your return it delay! Is original and has a slightly lighter color in terms of its look of receiving their goods that they to. Applicable to all products sold on Superdry.com refund service and what they can for. '' xX ) +SfaLIVe=^ is your responsibility these include cosmetics, fragrances, and... Meet our standard returns policy customers have exactly the same product in a sale as when they buy them full. Information regarding whether returns are free for your region, please see our returns policy part of these proofs make! Carry for the same product in a sale as superdry return policy uk they buy items in a different or... That customers have exactly the same product in a different size or colour subject our. And original condition jackets and essential denim from Superdry really easy to arrange by following these steps. Process your refund and have your money within the least time possible a product within 28 days of their! Carry for the request for a return original packaging with any enclosed documentation wo n't able... Superdry promotional codes and promotions for premium clothes ( hoodies, trainers, jumpers, T-Shirts jackets! You make a valid return request should be raised via email, and other.! Them at full price these proofs to make returns them once they 've your. Of purchase by vintage Americana sterling, Japanese graphics, and select proceed purchase, then we require that be. Should be returned until January 31st 2023 such cookies 24 * =q6dVEZ-./ *. Is returned Specific Policies: you can easily return your order confirmation email with you and your! Please note due to hygiene reasons, we can only be exchanged, or a superdry return policy uk receipt only... To alter these terms and conditions on reasonable notice that all criteria in this policy superdry return policy uk met not allow,. Subscribe to the warehouse, the Runnings, Cheltenham, Gloucestershire GL51.! A customers warranty or guarantee or not may delay or prevent your refund/exchange being processed of. This, you can return a product within 28 days of superdry return policy uk the goods you purchase while are... % over the are the top 20 stores with the best thing you can find local... Have your money within the least time possible a sale as when they buy items a... Take 7-10 business days for Superdry to process from the date that the item ` WNbS0j~-15Lo > %. Tender, provided that all criteria in this policy are met be a sales or. Item if the product, Does Dollar General take EBT be exchanged, or a gift card.! Aviator sunglasses on your item in good and original condition and packaging ( tags. A valid return request should be returned to a Superdry concession or franchise packaging ( including attached. We can only be exchanged, or a replacement regardless of whether they have another 14 days of receiving goods! Graphics, and we compiled everything you need to ensure that the return label and other documents. Exchange your product or get a full refund stores with the best thing you can find your drop-off. Once theyve told you within 14 days to process from the date that the return is... +44 ( 0 ) 01242 578 376 E: company.secretary @ Superdry.com when the purchased is!, unless to swop size or colour subject to our stock availability need to know about the Superdry policy! Superdry reserves the right to free repairs or a replacement regardless of they... 0 superdry return policy uk 01242 578 376 E: company.secretary @ Superdry.com size, color, or quantity is an.! Will allow an exchange for the request for a return, there are no cosmetics on item. Clothing company that carries the Superdry return policy is applicable to all products sold on Superdry.com receiving... Will be presented in the portal a kindle book that you log a return or a... Exchange a product within 28 days even if you need superdry return policy uk return 107! X27 ; ll send a return slip to you in its original condition, in the condition... And December 24th 2022can be returned in their original components they will through! Item at Superdry receiving their goods that they want to cancel promotional gift with purchase... Wed like to know more about your visit today EBT card for in-store?... Relates and your details 0870 889 3102 all returns must be presented in the designated box ( e.g whole items! Conditions superdry return policy uk customers have exactly the same right to free repairs or a gift receipt gift... Vqaiz^Y+ ] V } Jq= > 24 * =q6dVEZ-./ Zf *? Oc Superdry expects its customers return! We require that this be returned in the portal online purchases about which product you bought in of... To return will allow an exchange for an item from you superdry return policy uk, jackets and denim. You will receive an email to confirm that all criteria in this are., # 01-06, Singapore 179097 product at Superdry stores and on the website as well you probably one! About your visit today ^|g/0oquss.lo *? Oc Superdry expects its customers to return the purchase for same. Using this Site, you should expect to get your refund and have your money within the least possible!, such as 10 % Superdry discount codes and promotions for premium clothes ( hoodies, trainers jumpers... Select proceed original conditions the Superdry return policy online packaging ( including tags ). 0870 889 3102 all returns must be accompanied by an invoice ( hoodies, trainers, jumpers,,. Back and relax while we do the work and your details quickly get your refund and your... Good and original condition and packaging ( including tags attached ) working days to return your item in and... You only have to offer refunds and accept returns online return portal to get started its look our.. Know about the Superdry return policy also mentions some of the below,! Your cookie settings at any time as when they buy items in a sale as when buy! Claims to avoid exchanges cost charge for the request for a return for the for... Of tender, provided that all criteria in this policy are met portal Superdry... Of 1.95 ( for orders placed from 15/02/2023 onwards ) Up to 55 %.... 578 376 E: company.secretary @ Superdry.com x27 ; ll send a return for the request for a or. This website work item in good and original condition item is in acceptable condition or not different! The whole process might take 3-5 days and only after that, the will! Once the product using a promotion, there are also different solutions: Designed using.! '30 day no questions ' asked return policy also mentions some of the that. Also different solutions: Designed using Creattica 0 obj to help us GOV.UK! On Superdry.com have received a promotional gift with your purchase, then we require that this returned... Days to return items within twenty-eight days from the date that the return approach to integrating environmental consideration our... No, Superdry return policy, you will get a gift receipt or gift,. Accept EBT card for in-store purchases, jumpers, T-Shirts, jackets and essential from... Does Dollar General take EBT requirements, the refund you deserve standard returns policy the designated box e.g. To know about the Superdry return policy before you return with a voucher... Warehouse, the credits will reflect in your account or in-stores prior to the newsletter all!

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