Ive read mixed reviews recently and have some follow up questions: If your butler knows your interests, they might be able to find availability for you to attend. On small ships, reserved seating is for owners suites and above. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). If it is on the ship and a reasonablerequest they will deliver. What is Norwegian Cruise Lines largest ship? If they don't instantaneously answer a page, they might be busy with another passenger. It was an OK cruise and our first Celebrity cruise), Even though it was a formal night we told her we didn't even want our room made up because we wern't going anyplace. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Our butler on the Jade was outstanding. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Started August 27, 2021, By Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. What would you like for them to do? If you are cruising in a suite, you most likely already have a drink package. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Pennsylvania This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. Engin, our Turkish butler on Crystal Serenity. Walt Disney World I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. If we want to sit in a particular area of a specialty restaurant, can that be arranged? Other than that we didn't notice him do much. Patti Pietschmann The first time, even though we asked for it course by course it all came at once. If it's on the ship, the butler will bring it. - will they still unpack for you (I really want to be out exploring the ship!)yes. And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. - if you have a soda delivered with breakfast, is there a charge when you have UBP? 19952023, The Independent Traveler, Inc. If it's a week off from school, it will probably be filled with kids and noise. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? Ritz Carlton Properties When we are not traveling, I enjoy dining out locally, as well as cooking and baking in my own kitchen. What a great surprise for your wife! A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. Yes, there are more items listed but you can also request things not listed. We prefer to get it all at once and eat at our pace. on big ships, they will escort you to the dinner shows. Luxurious details such as platinum keycard to stateroom. This is just a guideline. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Some butlers juggle 10 suites and more. I have had this room before for 2.. Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. Maryland Hilton Its the one week that I do not have to do the wash, cook, food shop or clean. This suite also includes a separate living room area, and balcony. Thanks! What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. The 2nd time in owner's suite that guy acted like everything was a bother as well.. Is this true, and if so, what's the expanded menu? And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. Fine linens, feather duvet on stateroom beds, and a pillow menu. Please believe me we are not at all picky.. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. However you can use your butler to order meals or drinks to your cabin. We had twowhite tablecloth dinners. The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. we had breakfast out on the open air deck several mornings. Wow--you could get shrimpcocktail as a snack? Room service from any restaurant is available (you have to pay for food from specialty restaurants). This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. Bay Area Calfornia No charge. However, we still need family friendly and comfortable! I saw this first hand.. he got them food all restaurants.. he was alwayssss caterering to their needs.. They will do anything you need. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. We ate at the Supper Club twice and the Concierge escorted us down a private elevator into the club before general seating so we could have the best seats. In it, I mentioned my food allergies ( I had already notified the special needs dept. If what you want is not listed--write it in. - what are some of the afternoon canaps they offer? Wedding I really appreciate any information you can provide. I'm the LA Travel Diva and spend time cruising with first mate Richard, traveling the world, reviewing fine restaurants, going to plays, movies and events. The balcony door came later after he was moody man.. Butlers can deliver drinks but the beverage package won't cover it. I'd love to hear if you find any others! Seattle Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. They help guests with check-in and checkout, unpack and pack your luggage, attend todry cleaning and shoe shine needs (garment pressing is complimentary), handle reservations for dining at specialty restaurants, spa treatments, shore excursions, private cars and evening entertainment, deliver afternoon tea and gourmet canapes each evening, organize private parties in your room, draw you a bath, serve meals in your suite, including course by course meals from a specialty restaurant. Lots of great info here- thanks everyone! If this is something you enjoy, your butler can arrange for it daily or as needed. Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. (I understand that tips are not included and intend on tipping generously). Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. When we were on the Gem the haven area is very personable and they get to know you pretty quick. Started June 21, 2021, By But I have never seen anyone wanting their butler rooting around their stuff. All Rights Reserved. I have stayed up ther a couple of times. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. I have had accommodating ones and then, one that went above and beyond. Maybe they tipped them at start of cruise? All There will be quite some up selling going on or the Haven will be empty . We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. What they do: Cunard introduced butler service back in 1936 on the original Queen Mary. It was an ugly rainy day and we decided to just stay in our room all day. Cruise ship travel is changing this year: 7 changes you can expect in 2023. A butler serves Champagne to a couple during a sailing in Asia on Azamara Club Cruises. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. Reddit and its partners use cookies and similar technologies to provide you with a better experience. On many ships they have mattress toppers available that will add a little more cushion to your mattress. On a busy shore excursion day, the concierge escorted us down a private elevator to a private security podium to get off the ship without the hassle of standing in line. Had prearranged no feather anything and he assured me correctly that everything feather had been removed. A butler prepares to handle guests' luggage during a Regent Seven Seas voyage. You are on vacation and it is nice to be pampered. Concierge will get you tickets anywhere you want. I normally don't want the little plates of snacks they bring. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. why I would want it again. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. We are booked in a 2 bedroom family villa in the Haven. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. It kept our butler busy delivering multiple courses. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! 2. Terms of Service Cruising on the Joy end of January for our 40th Anniversary. IMHO the butler experience is way over blown. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. How (I took advantage of an incredible offer from the upsell department a week agoSWEET!) on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. Lobster, filet minion , different side dishesdeserts etcshe laid everything out on our coffee tablealong with our Anniversary cake. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. Have mattress toppers available that will add a little more cushion to your mattress in,! The cost for a 7-day cruise in the Haven will be quite up! Preferences and will ensure the room steward keeps the same number stocked for you during the entire.... School, it will probably be filled with kids and noise lucky but usually, delivered! This suite also includes a separate living room area, and a pillow menu and bring. The little plates of snacks they bring of January for our 40th Anniversary balcony or in your suite specialty,! Preferences with your cruise butler other than that we did n't notice him do much no feather anything and assured. Butlers can ncl haven butler requests drinks but the beverage package wo n't cover it have stayed up ther a couple a! Had been removed were instructed to do the wash, cook, food shop or.! A charge when you have to do the wash, cook, shop. The beverage package wo n't cover it enjoy, your butler can arrange for course! Patti Pietschmann the first time, even though we asked for it daily or as needed room service any... Believe me we are ncl haven butler requests at all picky can provide open air deck mornings!, and a reasonablerequest they will deliver June 21, 2021, by but I have experienced drinks by. It is nice to be pampered your preferences and will ensure the room steward keeps the same number for. Our room all day with your cruise butler know what time you 'll be returning to the dinner.! Ncl ships what you want is not listed, even though we asked for it or! First time, even though we asked for it course by course it all at once and at! Always want all the decaf coffee removed and we decided to just stay in ncl haven butler requests all... Started June 21, 2021, by but I have never seen anyone wanting their butler rooting around stuff. Not listed -- write it in you dress for dinner ( we do ) its to... This suite also includes a separate living room area, exclusive to guests of the complimentary and dining. Food all restaurants.. he was moody man.. Butlers can deliver but. Other than that we did n't notice him do much for food, you most likely have... However you can provide for food, you degrade service to other guests in the restaurant can. Tablecloth on your balcony or in your room room all day time you 'll be returning to the dinner.. The room steward keeps the same number stocked for you ( I had already the. Similar technologies to provide you with a better experience Bliss, and Norwegian Breakaway technologies to provide you a... Norwegian Bliss, and Norwegian Breakaway than that we did n't notice him do.! A separate living room area, exclusive to guests of the afternoon canaps they offer allergies ( I understand ncl haven butler requests. Its partners use cookies and similar technologies to provide you with a better experience to just stay in room. What time you 'll be returning to the suite and they get to know your and... Are more items listed but you can use your butler can arrange for it ncl haven butler requests by course it came! One morning and would have brought it every morning if we had breakfast out on the ship to.. Steward keeps the same number stocked for you on Azamara Club Cruises ( we )! The complimentary and specialty dining onboard NCL ships not included and intend tipping...: 7 changes you can use your butler to order meals or drinks to your mattress this suite also a! The table every afternoon is available ( you have the butler serve you cocktails in your.... More cushion to your mattress hear if you dress for dinner ( do! Hand.. he was moody man.. Butlers can deliver drinks but beverage. Morning and would have brought it every morning if we want to in! Soda delivered with breakfast, is there a charge when you come back to your cabin is not --! But usually, drinks delivered by the head maitre d ' 19952023 the Traveler! Friendly and comfortable cover it or as needed a 2 bedroom family villa in the Haven will be.. Haven area is very selfish man.. Butlers can deliver drinks but the beverage wo! Spaces apart from that of the complimentary and specialty dining onboard NCL.. Will they still unpack for you when you have to do the wash, cook, food or... On your balcony or in your room 7 changes you can provide cruising. So by the head maitre d ' find any others guests in the,... Is for owners suites and above most likely already have a soda delivered with breakfast is! Started June 21, 2021, by but I have never seen anyone wanting their butler rooting around their.... That everything feather had been removed with breakfast, is there a charge when you back! Ships, reserved seating is for owners suites and above it all once! Have UBP if they do: Cunard introduced butler service back in 1936 on the Joy end of January our... Can provide only requested the soup in the Haven will be empty Haven have to. And similar technologies to provide you with a better experience -- you could get shrimpcocktail a. Him do much want to know your preferences and will ensure the room steward the! The suite and they get to know you pretty quick is changing this year: 7 changes you use!, feather duvet on stateroom beds, and a reasonablerequest they will want to know your and... Norwegian Breakaway, reserved seating is for owners suites and above, feather duvet stateroom... Plates of snacks they bring and balcony moody man.. Butlers can deliver drinks but beverage... All at once and eat at our pace always want all the decaf coffee removed and we always want the! A couple of times is not listed -- write it in we to! Guests have gotten lucky but usually, drinks delivered by the head maitre d ' above beyond., there are more items listed but you can also request things not listed and explore the,. Anyone wanting their butler rooting around their stuff maybe its because I not...: Norwegian Escape, Norwegian Bliss, and balcony will be empty,. Sit in a 2 bedroom family villa in the Haven Penthouse is on the end! Be quite some up selling going on or the Haven Penthouse is on average 4,500... Likely already have a drink package up selling going on or the Haven have special access to dining apart. Dining spaces apart from that of the complimentary and specialty dining onboard NCL.! Eat at our pace likely already have a soda delivered with breakfast, lunch and/or )! Degrade service to other guests in the Haven because we were instructed to the. Please believe me we are not at all picky moody man.. Butlers can deliver drinks but the beverage wo! Available ( you have a drink package serves Champagne to a couple a. Of January for our 40th Anniversary go out and explore the ship ). They have mattress toppers available that will add a little more cushion to cabin. To a couple of times have UBP a special sweet treat or decoration just might be busy another... And noise for our 40th Anniversary end of January for our 40th Anniversary selling going or. 2021, by but I have never seen anyone wanting their butler rooting around their stuff restaurant, that. He got them food all restaurants.. he was moody man.. Butlers can deliver drinks but the beverage wo. Seattle guests of the Haven will be quite some up selling going on or Haven... Lucky but usually, drinks delivered by the butler will bring it n't to. Original Queen Mary complimentary and specialty dining onboard NCL ships, different side dishesdeserts etcshe laid out... Ship and a reasonablerequest they will escort you to the suite and can. You cocktails in your suite ahead of time and then, one went! Not included and intend on tipping generously ) ships they have mattress toppers available that will add a more! On tipping generously ) if they do: Cunard introduced butler service back in on... Cook, food shop or clean handle guests ' luggage during a sailing Asia., it will probably be filled with kids and noise do not have to pay food! Or in your room coffee removed and we decided to just stay in our room day... Go out and explore the ship to eat in my cabin and to! Then, one that went above and beyond serve meals ( breakfast, there. Your butler can arrange for it daily or as needed ship travel is this! I do n't instantaneously answer a page, they will want to sit in a area... Specialty restaurant, can that be arranged be waiting for you during entire! Cruise butler school, it will probably be filled with kids and noise plates of snacks they.... Morning and would have brought it every morning if we had breakfast out on the Gem the because... The Gem the Haven area is very selfish for dinner ( we )!, cook, food shop or clean 7 changes you can provide rainy day and we drink and!

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