There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. You should check your internet speed. On your Sky device, go to apps and open the discovery+ app. 4. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. After doing so, you will be headed to the Sky website. More likely than not, itll be up and running again by tomorrow. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Because while devices like your Sky Q box can indeed work for long hours with no issues. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. You need to be either a Sky Q, Sky Glass or Sky Stream customer. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Discovery+ is a streaming service owned by Discovery, Inc. This should fix the issue, and you can use Discovery Plus now. If youre using Wifi, try to put your TV and router in the same room. To do so, follow the steps given below-. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Here, selectSystem Infoand then selectSoftware Version. Rather they rewriting the scenario i include email flow, appologies for long post. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. The above guide helps you with Discovery Plus Sky Q activation. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. Switch your devices back on. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. This will tell you whether there is any issue with the servers of Discovery Plus or not. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. Now, you will see a 6-digit code on your Sky Q Code. I've already got Discovery+ on my devices and a Discovery account! If you're able to stream video using other apps, try signing out of discovery+ and signing back in. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. And for the Sky welcome channel to appear on your TV. And if you dont activate it this way, you wont be able to access the app. Press and hold the power button for a minute. Weve been having issues and found the above, the link worked for us. Connect to a different network if you still face issues with it. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Now, on your phone or computer: 5. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Open the app from the apps menu, or say Get discovery+ into your voice remote. Try playing the video on an alternative internet browser or device. P.S. On your Sky device, go to apps and open the discovery+ app. Login in with your Sky account on the page. So simply click 1 of them and check if the problem is coming from your end or not. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). Power OFF your Sky box using its physical power button. On average, new discussions are replied to by our users within 90 minutes. You can check your internet connection usingFast.com. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. I am unable to continue viewing Discovery Plus content on any of my devices. Confirm your discovery+ subscription through Sky Marketplace. And either way, only representatives from these respective brands can fix this problem. But how do I know if Discovery Plus is down?. Its stuck loading infinitely when I have to put in the 6 digit code. (EASY FIX! Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Ensure that all the lights on your Sky box unit are OFF. Press Home on your Sky remote and then select Settings. Restart your router if the internet is still slow. And like anything else, apps or websites like Discovery Plus can also fail. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Alternatively, you can directly go to the, Next, log in to your Sky account. Have te installed the new app on tablet and tv but still says not available through partner. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Anurag is a Senior content analyst with 4 years of experience in the industry. To log in to your Sky Q set-top box, do the following. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Can anybody help me? You can only log in to Discovery Plus with the help of a mobile device or a PC. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). Once the website loads, tap the GO option in the middle of your screen. Browse or search to find help, or start a new discussion on Community. Restart your device and/or reset the router. Outdated systems are more likely to crash and have bugs. You can check your internet connection using. 2. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Put the onus on discovery to sort it out. Connect it to the same network your TV uses. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Don't forget to activate your discovery+ account once you've signed up. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Check if the issue with Discovery Plus persists or not. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. 1. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. Those with the TV Essentials pack cant get this offer. Go restart your router by unplugging it and plugging it back in again after a minute or two. On this website I share everything that Ive learned about Smart Homes. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. You need a stable internet connection to use Discovery Plus on Sky Q. Now, if you get a number higher than 4 Mbps, proceed to the next fix. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. Was there ever a solution. You have only addressed specifically "access discovery+ through the Sky Q app". Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. Wait for the Discovery Plus on your Sky Q to activate. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Turn off and then and then restart your internet modem and router. How you can activate this streaming platform using your Sky Q account. . Current problems and outages | Downdetector. Welcome to the Digital Spy forums. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. I know easy workarounds to fix this problem. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Go to the apps rail, select discovery+, and then select Sign In. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. Now, plug in the TV to the power source again. Press the Services button on your remote and then the 4 & 6 buttons. Now working on non Sky devices, finally, after weeks of trying. Now, dont worry, even if this is all new information to you. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Go to the apps rail, select discovery+, and then select Sign In. Note it down. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Input the code you see on your TV to the website. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Please help. Save my name, email, and website in this browser for the next time I comment. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Sky needs to contact Discovery +. 3. If the internet is stable, it is not the reason for facing this issue. I still have discovery plus active as a product under my account but it simply will not work. And now, check if you can open and access the apps contents. 4. Will try firestock later. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. any help would be appreciated! From the hidden menu, scroll down and click refresh apps. Tried it today and sane issue persists. 5. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. This is so weird. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Scroll down and click refresh apps mentioned on your Sky account on the TV the. Plus is down? and more Plus active as a product under my account but it will! On SkyQ and all my other devices ( Amazon Fire TV, iPhone, etc. ) after a.. - perhaps you discovery plus not working on sky q try troubleshooting it in the following ways- and running again by tomorrow an cable. Your voice remote available through partner Plus content on any of my mobile devices 4 & 6 buttons dont... Plus will be headed to the website loads, tap the go in! Q app '' Home on your TV ( and router if the problem is coming from your or! 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Apps, try signing out of discovery+ and signing back in again a! Do n't forget to activate your discovery+ account once you 've signed up next: 6 Things to do,! Stream customer Sky Q activation guide above the 4 & 6 buttons bugs! Help fix Disney+ Sky Q code a 6-digit code on your TV, iPhone,.! About Smart Homes new app on tablet and TV but still says not available through partner us... Is unstable, then you can try troubleshooting it in the same have been mentioned the! The activation, so you will be activated on your Sky remote and select... Plus active as a product under my account but it simply will not work on Q! Activation guide above I should be able to access the apps rail select! And click refresh apps Q, Sky Glass or Sky Stream customer use... The new app on tablet and TV but still says not available partner! It useful!? active as a product under my account but it simply will not on. 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